Privacy Policy

Last Updated: May 24, 2024

CS Gaming Hub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at csgaminghub.com (the "Site"), including any other media form, media channel, mobile website, or mobile application related or connected to the Site.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Collection of Your Information

We may collect information about you in a variety of ways. The information we collect on the Site includes:

Personal Data

When you use our Site, we may collect personally identifiable information, such as:

  • Your name, email address, telephone number, and mailing address
  • Billing information, such as credit card number and billing address
  • Steam ID or trade URL (for delivery of digital goods)
  • Username and password for account creation
  • Demographic information such as age and gender (optional)

Financial Data

We may collect financial information such as data related to your payment method (e.g., credit card number, card expiration date, security code). This information is stored by our payment processor, and we do not directly store complete credit card information on our servers.

Device Data

We collect information from your device, including:

  • Device type and model
  • Operating system
  • Browser type
  • IP address
  • Unique device identifiers

Usage Data

We collect information about your interactions with our Site, including:

  • Pages you view
  • Time spent on those pages
  • Links you click
  • Products you view and purchase
  • Search terms you enter
  • Referring website or source

2. Use of Your Information

We may use the information we collect about you for various purposes, including to:

  • Process and fulfill your orders
  • Create and manage your account
  • Deliver the digital goods you purchase
  • Provide customer service and respond to inquiries
  • Send administrative information, such as order confirmations and updates to terms and policies
  • Send marketing and promotional communications (with your consent)
  • Personalize your experience and deliver content and product offerings relevant to your interests
  • Analyze website usage to improve our Site and products
  • Protect against fraudulent transactions and monitor for theft or fraud
  • Comply with legal obligations

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Marketing Communications

With your consent, we may share your information with third parties for marketing purposes.

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Online Postings

If you post comments, contributions, or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity.

4. Cookies and Web Beacons

We use cookies, web beacons, tracking pixels, and other tracking technologies on our Site to help customize the Site and improve your experience. By using the Site, you agree to our use of cookies.

Types of Cookies We Use

  • Essential cookies: These cookies are necessary for the Site to function properly and cannot be switched off in our systems. They are usually set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
  • Functional cookies: These cookies enable the Site to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
  • Analytics cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Site. They help us to know which pages are the most and least popular and see how visitors move around the Site.
  • Advertising cookies: These cookies may be set through our Site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

Cookie Management

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of the Site.

5. Third-Party Websites

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices of the third party responsible for that website, and should take those steps necessary to protect your privacy.

6. Your Privacy Rights

Account Information

You can review and change your personal information by logging into the Site and visiting your account profile page.

Right to Access and Control Your Personal Data

Depending on where you live, you may have the following rights regarding your personal information:

  • Access: You have the right to request copies of your personal information.
  • Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Erasure: You have the right to request that we erase your personal information, under certain conditions.
  • Restriction: You have the right to request that we restrict the processing of your personal information, under certain conditions.
  • Object: You have the right to object to our processing of your personal information, under certain conditions.
  • Data portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at:

Email: privacy@csgaminghub.com

Marketing Communications

You can opt out of receiving our marketing emails at any time by clicking on the unsubscribe link in the emails or by contacting us using the contact information provided below. Even if you opt out of receiving marketing messages, we will still send you transactional messages (e.g., order confirmations).

7. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk.

8. Age Restrictions

The Site is intended for users who are at least 18 years old. We do not knowingly collect information from or market to children under 18 years of age. If we become aware that a child under 18 has provided us with personal information, we will take steps to remove such information and terminate the child's account.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in our discretion. If we make material changes to how we treat our users' personal information, we will post the new Privacy Policy on this page and notify you by email or through a notice on the Site's home page.

The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Site and this Privacy Policy to check for any changes.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

CS Gaming Hub
Flat 77 Caroline Dale
Allenborough S49 1YZ
United Kingdom

Phone: +442098132399
Email: privacy@csgaminghub.com